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Booking System Platform

Versatile booking platform reduces no-shows by 60% and increases bookings by 150% for salons, fitness studios, and service providers

The Challenge

Service-based businesses like salons, fitness studios, and consultants were struggling with manual booking processes, high no-show rates, and difficulty managing appointments across multiple staff members. They needed a flexible solution that could adapt to different business types.

  • High no-show rates (30-40% of appointments)
  • Manual phone booking processes
  • Difficulty managing multiple staff schedules
  • No automated reminders
  • Lost revenue from cancellations
  • Need for different booking types (single, recurring, packages)

The Solution

We developed a comprehensive booking platform that works for any service-based business. The system includes online booking, automated reminders, staff scheduling, service packages, and waitlist management. It's flexible enough to handle salons, fitness studios, consultants, and more.

  • Online booking 24/7
  • Automated email and SMS reminders
  • Multi-staff scheduling
  • Service packages and memberships
  • Waitlist management
  • Payment processing integration
  • Customizable booking rules

Results

60%

Reduction in no-shows

150%

Increase in online bookings

200+

Businesses using the platform

What We Built

The booking platform is designed to be flexible and adaptable. Businesses can customize their services, set availability for each staff member, create service packages, and set booking rules (minimum notice, cancellation policies, etc.). Customers can book online, see real-time availability, and receive automated reminders. The system integrates with popular payment processors and calendar apps, making it easy for businesses to manage everything in one place.

Key Features

  • Multi-business type support (salons, fitness, consulting, etc.)
  • Staff scheduling and availability management
  • Automated reminder system (email & SMS)
  • Service packages and memberships
  • Waitlist and cancellation management
  • Payment processing integration
  • Mobile app for business owners

Contact us

Email: info@9thavenue.dev Address: Port Arthur, TX
2025 9th Avenue